Refund Policy

Refund Policy explains how returns and refunds are handled. Beauty and skincare products must be unopened, unused and in sellable condition where hygiene or safety requires it.

What you will find here

• Request a return as soon as possible after receiving the order.
• Products must be complete, unused and sealed where relevant.
• Hygiene-sensitive products may not be returnable after opening.
• Refunds are processed after inspection according to the applicable conditions.

The Delizia promise

We keep our information clear, customer-focused and aligned with the products, brands and routines in our shop. If you are unsure about a product or routine, contact us for personal advice before ordering.

Important

Contact us before sending anything back so we can register your request correctly.